Linchpin: Are You Indispensible? (A call to arms from Seth Godin)

A genius looks at something that others are stuck on and gets the world unstuck.
- Seth Godin, Linchpin

Genius Marketer Markets Book Ingeniously
If Seth Godin was doing anything with his past books it was perhaps leading a trail of breadcrumbs to this current book, Linchpin. Where Tribes (2008) was a call to finding a following [...]

Bill Gates’ 2010 Annual Letter focuses on Innovation

Gates: This is my second annual letter. The focus of this year’s letter is innovation and how it can make the difference between a bleak future and a bright one.
2009 was the first year my full-time work was as co-chair of the foundation, along with Melinda and my dad. It’s been an incredible year and [...]

Want to Improve Your Innovation Culture? – Start by understanding organizational culture

Culture is a little like dropping an Alka-Seltzer into a glass-you don’t see it, but somehow it does something.
- Hans Magnus Enzensberger
What is Organizational Culture?
At its most basic, organizational culture is reflects the “personality” of the organization. Culture is the combination of the held assumptions, espoused values, practiced norms and physical artifacts of organization members [...]

Stupid Wins In The Game Of Innovation – Phil McKinney

Phil McKinney’s latest blog post nails the way in which we are primed to think that creativity and innovation are domains reserved for the “gifted and talented”. So many times our ideas are beaten down by our own ruthless self-censorship, denial and embarrassment-induced conformity. McKinney notes that, “We are a race of innovators – born [...]

Eyes on the Prize – In a CoIN a flexible approach to changing conditions means more wins

In his fascinating research on collaborative innovation Peter Gloor, a Research Scientist at MIT’s Sloan School for Management Center for Collective Intelligence, identified a model he termed CoIN for, Collaborative Innovation Networks. He first named this model in the popular press in his book, Swarm Creativity: Competitive Advantage through Collaborative Innovation Networks. His stated goal [...]

Brand Complacency – Why User Experience (UX) Designers must look to their cultural impact

If there is a future for designers and marketers in big business, it lies not in brand, nor in “UX”, nor in any colorful way of framing total control over a consumer, such as “brand equity”, “brand loyalty”, the “end to end customer journey”, or “experience ownership”. It lies instead in encouraging behavioral change and [...]

Measuring Successful Innovation – It’s not about the Benjamins*

Now we’ve got around seven thousand people working, and that to me is fantastically satisfying.. more than dollars and cents, because I just believe that the greatest thing you can give someone is a job.
- Janet Holmes à Court (one of Australia’s richest business people)
I was having a conversation over lunch recently about ways to [...]

Space & Place – Using the physical to influence the psychological

One of the great challenges in galvanizing a team to achieve new levels of creativity and innovation lies in the intersection between the tangible and the intangible. Missing from the thinking in the realm of innovation and product development is the way in which space not only influences, but directly informs, the quality and productivity [...]

Working Creativity – Blog by Mark Batey, PhD at Psychology Today

The second of a 12-part series focused on organizational creativity:
OK – a few words on reclaiming creativity from the banal…
We’re lost. We have drifted. The safe shores of lexical precision, descriptive accuracy and the exacting use of words have slipped over the horizon. Etymologists the world over sob silently to sleep each night.
Once, a word [...]

Advisors & Agents – Reflections on the Trust Summit NYC October 23

After the not-so-timely NJ Transit deposited me in Manhattan bright and early this morning I made my way with my good mate Vijay to the Harvard Club for the Trust Summit. This breakfast event brought together the authors (David Maister and Charles H. Green) of one of my professional services bibles, The Trusted Advisor, with [...]